Skip to content
EMBERPAYMENTS · LOYALTY · E-COMMERCE

Home / Industries / Wellness & Telemedicine

Industries · Wellness & Telemedicine

Payments and growth for wellness and telehealth.

Med spas, chiropractic and dental practices, wellness studios and telemedicine groups need compliant processing, appointment-driven marketing and patients who come back. Ember brings all three together.

Apply NowRead the Feature Review
Customer approves the exact amount in Cash AppCustomer confirms with their Cash App PINPayment confirmed in seconds
EmberPay checkout on the customer's phone
What You Get

Built for wellness merchants.

Clinical program review

Telemedicine files capture prescriber relationships, pharmacy partners and licensing in Ember Plus.

More booked appointments

Chat, short forms and calendar booking respond 24/7 and route to the right provider.

Patient reactivation

Automated reminders and reactivation campaigns that cut no-shows.

Compliant marketing

We check your site and social channels for claims card networks act on.

Flexible payments

Cards, ACH for memberships and Cash App checkout for online sales.

Revenue by service line

See which treatments and channels drive revenue.

Watch

See it in action.

The Media Growth feature highlights shows the features wellness merchants use most. Also see the Ember Plus overview video.

Media Growth feature highlights — narrated walkthrough (2:02).
Feature Review

Ember for Wellness & Telemedicine: a feature review

By the Ember Services teamBased on: Ember Plus video; Media Growth video

We went back through our demo videos chapter by chapter and asked one question: which of these features actually matter to a wellness business? Timestamps link each point to the moment it appears in the video.

4.5/5
Appointment growth4.7
Compliance support4.6
Lead response4.8
Reporting4.5
Setup effort4.1

0:48Answering every lead, around the clock

From the Media Growth video

The Media Growth video opens with the problem: an average 42 hours to respond to a web lead and 62% of calls to small businesses unanswered. Its lead-capture chapter shows chat, forms and calendar booking replying instantly — and cites 21× higher odds of qualifying a lead contacted within five minutes.

1:04Appointments, reminders and reactivation

From the Media Growth video

The automated media planning chapter models budget, lead volume and pipeline, then hands follow-up to automation. For practices, that means confirmations and reactivation campaigns run themselves.

0:12Ask Ember during onboarding

From the Ember Plus video

Ask Ember, Ember Plus’s bilingual AI advisor, reads the file and recommends the next action. Telemedicine files with prescriber and pharmacy details move faster when the underwriter has a clear next step.

0:36Marketing claims, checked early

From the Ember Plus video

Ember Plus’s social screening scans Instagram, TikTok and link-in-bio pages for mislabeled or prohibited claims. Wellness brands can fix risky posts before they become an account problem.

Strengths for wellness

  • Strong lead response and booking tools
  • Reactivation campaigns built in
  • Claims screening on site and social
  • Card, ACH and Cash App options

What to plan for

  • Telemedicine and prescription programs need extra documentation
  • Healthcare marketing must stay within advertising rules; we help you check it, but you remain responsible for it

The verdict

Wellness and telehealth practices get the most from Ember by combining Media Growth’s appointment engine with Ember Plus’s claims screening. Faster lead response is the quickest win the videos show.

Scores are the Ember Services team’s assessment of how well the features shown in our demo videos fit this industry. Cash App is a trademark of Block, Inc.; it is named here only to identify the payment method.

Be Ready

What to have on hand.

Having these ready makes underwriting faster. Our team will tell you if anything else is needed for your business model.

All accounts are subject to underwriting, sponsor-bank approval and card-network rules.

  • Business and professional licenses
  • Owner IDs and a control person
  • Prescriber and pharmacy agreements (telemedicine)
  • Website with clear terms, refund and privacy policies
  • Links to every social and marketing channel
Apply

Start your wellness merchant application.

Tell us about your business and how you sell. A specialist will review your model and walk you through the right program.

Or call +1 855 720 2526.